FAQs

Answers to your Questions

SHOPPING INFORMATION

What Shipping Methods Are Available?

We currently offer Cash-on-Delivery, using our in-house team within the city of Mumbai.

Do You Ship Internationally?

Unfortunately, we do not regularly ship outside Mumbai yet.

However, if there is a special request you can email us directly on: mail@bowford.co

How Long Will It Take To Get My Package?

Anywhere between 2-4 working days, within the city of Mumbai.

Why is Cash-On-Delivery not available for my zip code?

We are currently offering Cash-On-Delivery within the city of Mumbai. 

PAYMENT INFORMATION

ORDERS AND RETURNS

How do I place an Order?

Simply log onto our website, select the products you wish to buy. Once you have done that you can go to your Shopping Cart and proceed to check out. Once you register your details with us you will get an email confirming your order. It will then be shipped to you within 2-4 working days within the city of Mumbai.

How Can I Cancel Or Change My Order?

In case there is a need to change or cancel the order, you can email us on mail@bowford.co

We will review your case and revert to you to the best of our abilities.

Do I need an account to place an order?

No, you do not need an account to place an order with us. However, you do need to provide us with basic details such as your contact number, email address and shipping address.

How Do I Track My Order?

You can simply email us on mail@bowford.co to track your order status.

Who should I to contact if I have any queries?

All queries should be addressed to the following email address: mail@bowford.co

We will aim to get back to you as promptly as possible.

How Can I Return a Product?

In case there is a need to return the product, you can email us on mail@bowford.co

We will review your case and revert to you to the best of our abilities.

Any unanswered questions? Contact Us